CloudCart Help Center
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Welcome
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Knowledge base
Getting Started
Initial Steps
7
An Overview and Product Catalog
Initial Store Settings
Basic Store Settings
Customers and Orders
Marketing Apps
View all 7
Additional steps
4
How to choose a domain name for your store?
How to create an email account with a domain name in the admin panel of your store?
The main settings of your online store you need to set up to start selling
Additional Steps FAQ
Domain & SSL
5
How to purchase a Domain name from CloudCart
How can I add an existing domain on my online store?
Installing Let's Encrypt SSL on CloudCart
Adding an SSL certificate to an existing domain
Domain & SSL FAQ
Launch Your Business
Cart & Shipping
8
Settings: Invoice information
Cart and Checkout: Additional fields settings
Quick Order
Cart and Checkout: Processing Orders
Cart and checkout settings
View all 8
Personalize Your Store
My Store Settings
21
What are Widgets?
How do I set up the User widget?
How do I manage the in-store navigation menus?
How do I choose a design for my store?
Adding Custom CSS/JS
View all 21
Run Your Business
Orders
9
Managing your Orders
Managing your Orders' Invoices
Details and management of Abandoned Orders
Changing the statuses of Orders, Shipping, Payments
Ordered Products
View all 9
Products
20
Adding Product Smart Collections
Add product variants via a CSV file
Defining Categories (Taxonomy)
Track and manage inventory in bulk
Importing products with a CSV file
View all 20
Customers
6
Importing customers via CSV file
Managing your Customers
How can I add customer data?
Adding Customer Groups
Adding Custom fields
View all 6
Reports
5
Customer reports
Payment Reports
Product Reports
Sales Reports
Reports FAQ
Dashboard
1
Working with Filters
Increase Your Business
Functionalities
27
Managing 301 Redirects
How can I install and configure MailChimp?
How can I manage the SEO on my store?
How can I create my own Instagram store?
Manage your Robots.txt file
View all 27
Discounts
13
Adding a Label Discount
Adding a Discount: Buy X get Y
Adding a Global Discount
Adding a Fixed Discount
Discount with a Promo code
View all 13
Marketing Suite
Introduction
1
Why to choose CloudCart Marketing Suite for your marketing activities?
Communication channels
3
Email channel settings. Limits and good practices.
Viber channel settings. Limits
SMS channel settings. Limits.
Subscription forms
2
Benefits of subscription forms. Creating a subscription form.
Conditions and settings of the forms
Segments
0
Subscribers
3
Subscriber and device identification
Importing Subscribers
Subscribers detail page
Campaigns
7
Regular Campaigns
Automated Campaigns
Create a campaign to collect a customer rating for the last order placed
How to automatically assign a user to a customer group once he registers based on his email domain?
Promote sales with triggered products
View all 7
Statistics
1
How to boost your sales using RFM analysis?
Types of Segmentation
8
General overview of segmentation. Features and usage
How to segment your customers to increase sales? Product reviews.
Segmenting by orders
Segmenting by shopping cart
Segmenting by subscribers
View all 8
Segmentation Ideas
16
Visitors who viewed a category without buying from it in the last X days
High-end device users
High spenders
One-timers
Free delivery chasers
View all 16
Extend Your Store
Apps
51
Connecting your Store with Instagram
How can I keep track of the CSV Import?
Activating the App: Algolia
How can I enable Messenger Chat?
Enable your customers to leave reviews and comments through the Yotpo app
View all 51
BumpCart
5
Achieve impressive results and increase your revenue with BumpCart
How to encourage your customers to reach a certain order amount by giving them free delivery with BumpCart?
How to ensure that the minimum order amount is reached through BumpCart?
How to increase the average order value through BumpCart?
How to encourage your customers to reach a certain order amount by giving them a discount with BumpCart
Membership
5
How to sell digital content with the Membership app?
How to sell workout programs online through the Membership app?
How to sell nutrition plans online though the Membership app?
How to sell yoga lessons online through the Membership app?
How to sell business consulting services online with the Membership app?
Account & Management
General Settings
11
General Settings of your store
How can I change my account information?
Adding and managing Moderators
How can I change my payment plan?
Where can I store files on my store?
View all 11
Payments
30
How do I setup payment methods?
Cash on Delivery
How can I enable Bank Wire Transfer as a payment method?
Settings and activation of DSK vPOS
Settings and activation of the new type of Borica's vPOS - WAY4
View all 30
Shipping
14
Add a shipping method by weight and/or price
Activation and settings of integration with Speedy courier service
Activation and settings of courier services from Econt
How to setup DHL Express
Delivery boxes - how to use them?
View all 14
Taxes
6
Tax Overview
EU Taxes
VAT of destination
How To Set up Taxes
Tax overrides and exemptions
View all 6
ERP software solutions
4
Working with Finale Inventory warehouse software
How to activate the Universum ERP app?
How to activate the SelMatic ERP app?
How to connect your store to WorkFlow ERP?
Ecommerce & Business Тips
FAQ
5
Test Mode in the Start Up plan
How to install the CloudCart GDPR application?
Product Images, Banners and Sliders
High level of security for your online store
Cookie information - type, purpose and duration
Changes
New functionalities and changes
3
A change of the product page uniting all products
A change of product feed links
А change in the way orders are numbered
Services
CloudCart Services
13
A professional design that will boost your business
Custom design using templates
vPOS Terminal Setup
Store migration & 301 redirects
SEO On-Page, Off-Page, Analysis & Technical Audit
View all 13
