Introduction:

Connecting an existing domain to your online store allows you to use a personalized URL, which builds brand identity and trust with your customers. This guide will walk you through the process of connecting a domain you already own to your store.

Description:

Using a default URL instead of a custom domain can make your store less recognizable. Connecting your custom domain will make it easier for customers to find your store, improving traffic and brand recognition.

Solution Steps:

Step 1: Access Domain Settings
  • Navigate to Settings: From your dashboard, click on Settings located on the left-hand sidebar.
  • In the Settings menu, select Domain, SSL & DNS to open the domain configuration section.
Step 2: Add an Existing Domain
  • In the Domain, SSL & DNS section, click on Add New Domain. This will open a dialog box with options for adding a domain.
  • Select Add Existing Domain. In the text box provided, enter the domain name you own .g., cloudcart.com), and then click Save to proceed.

Step 3: Activate the Domain

  • After saving your existing domain, you need to activate it. You will see two options for activation:

  • Option 1: Complete Domain Management and DDoS Protection (Recommended) – This option allows you to manage DNS records directly through your store’s admin panel and provides full protection from DDoS attacks.

  • Option 2: Domain Management via CNAME – This option requires you to configure DNS records manually and does not offer DDoS protection. This option is not recommended.

  • Add Screenshot 5 showing the Activate Domain screen with the two options (DNS management and CNAME management):

  • Select Enable DNS Record Management for the recommended option. Follow the instructions to update your domain’s nameservers to complete the activation process.


If you wish to purchase a domain, follow this link.

Additional Tips:

  • Always double-check the spelling of your domain before saving or activating to avoid errors.

  • If you’re unsure about DNS settings, select the Complete Domain Management option for an easier setup and to ensure full protection.

FAQs:

  1. Can I add multiple custom domains to my store?
    Yes, you can add and manage multiple domains through the Domain, SSL & DNS section.

  2. What if I make a mistake when entering my domain?
    You can always edit or remove a domain from the Domain, SSL & DNS section and re-enter the correct information.