In the top bar of the control panel, you will already see information about the subscription plan and the remaining days of the month in which it is used. You do not need to worry and keep track of when you need to make your next payment for the next month, because CloudCart is a platform with that streamline debit and facilitate customers.
When the monthly subscription expires, the system will automatically debit the amount for the next month from the card you have used for last month's payment. You would receive an invoice for the payment on the email under the account. We advise you to make sure you have sufficient card availability to successfully make the monthly payments.
In your CloudCart account, under the Payments section, you can track transactions and also view/download invoices for each payment.
In case the payment cannot be made on the day the subscription plan expires, the system will attempt to debit the amount twice more in the next two days. After three unsuccessful payments, the store will become inactive and will be able to update your subscription plan when you have the opportunity to make a successful payment.
You do not have to wait for the monthly subscription plan to expire in order to upgrade your plan. If there are features that you want to use but are not active for your subscription plan, you can buy them accordingly. If you have reached a certain limit, you would receive an indication of the limit reached in the lower-left corner next to your store name. The invoices for the upgrade would be received in your email, as well as, in the section of your account.
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