Communicating with customers is a very important part of managing any online business, that is why your store's control panel in CloudCart is equipped with chat integration with one of the most widely used systems Zendesk.
Why use Messenger Chat?
Everyone who makes an inquiry to you will actually become your Messanger subscribers making it easier for you to connect with them via the Messanger Bot app.
You will always communicate through one communication channel, which will facilitate and improve the whole process of purchasing and informing the customer.
Visitors to your site would feel more comfortable to be able to chat with someone via Messenger Chat. According to statistics, over 1.2 billion users use it.