With the Online store Backup Recovery service, our team will help you restore information, action or settings of your store from a previous moment. For more information about the available versions of the stored data in your store, you should contact our Support team.


Important! 

Please note that all orders, customers and any information that has entered your store after the selected backup time will be lost. Backups are made daily between 02:00 and 05:00 in the morning. 

The service requires a one-time payment. To take advantage of it, you need to specify the exact date from which you want to restore the information and settings of your store.  


The backup recovery service does not restore settings related to design, theme and colors.


To request Backup recovery use the button below:  


Request